Frequently Asked Questions

1. What products do you sell

We specialise in retro soccer jerseys offering authentic and high-quality pieces for fans and collectors

2. How can I place an order

Browse our store add your chosen item to the cart and proceed to checkout
Payment must be completed to confirm your order

3. What payment methods do you accept

We currently accept PayPal only

4. How long does shipping take

– Handling time is 1–2 business days
– Delivery time is 2–3 business days within the UK
– Orders are shipped Monday to Friday using Royal Mail DHL or other reliable couriers

5. Do you offer free shipping

Yes we provide free shipping on all orders

6. Can I cancel my order

Orders can be cancelled within 24 hours of purchase
After this if your order has already been processed you will need to follow our Return and Refund Policy

7. What is your return policy

– You can return items within 30 days of delivery
– Items must be unused in original condition and with all tags attached
– Returns are free and we cover the return shipping cost

8. How do I request a refund

Once we receive your return refunds are processed within 7 business days back to your original payment method

9. What if I receive a damaged or wrong item

Please contact us immediately
We will arrange a free return and send you the correct item or issue a refund

10. How can I contact you

Store Name: jersewear
Email: support@jersewear.shop
Phone: +44 161 236 3248
Address: 18-22 Bridge St Manchester M3 3BZ United Kingdom
Opening Hours: Monday to Friday 9 AM to 5 PM GMT